Enquiry Form

Before you use this form, please check our FAQ page and our About and Have your Say pages to see if your enquiry is already answered there.

Use of Australian Marriage Law Postal Survey online enquiry forms is voluntary. To respond to your enquiry, the ABS will ask you to supply personal information. You can find out more about how your information will be used in our Australian Marriage Law Postal Survey Privacy Policy.

We aim to respond to online enquiries about the survey within 48 hours.

Replacement forms and Secure Access Codes can only be requested until 6pm (local time) Friday 20 October 2017.

Please select the nature of your enquiry:

Information Line

Phone: 1800 572 113

Hours: 8am to 8pm (local time), seven days a week.

If you are calling from outside of Australia, please call +61 2 6252 5262

Silent Electors Hotline

Phone: +61 2 6271 4441

Hours: 9am to 6pm (AEDT), Monday to Friday.

Please note: This phone number is designed to assist Silent Electors by dedicated AEC officers able to access this confidential information. If the line is busy, please be patient and try again.

Automated Telephone Service

If you have a Secure Access Code and would like to respond to the survey using a telephone touchtone service, please call the numbers below.

  • If in Australia call 1800 060 050 (toll free).
  • If calling from outside Australia, dial +61 7 3062 8552 (call charges apply).
    • Enter your 16-digit Secure Access Code.
    • Follow the prompts to provide your response.