Pick-up Locations

If you cannot receive a survey form by post, you will be able to pick-up and drop-off a survey form from 25 September in all capital cities and a number of regional and remote locations.

At each location, eligible Australians who have not received a survey form by post can collect a survey form after verifying their identification. Locations can also accept returned survey forms or provide directions to a nearby Post Office or Red Post Box.

The latest locations, opening hours and addresses are listed below and more will be added soon.

View Pick-Up Locations Map

Capital City & Regional Pick-Up Locations

ACT | NSW | NT | QLD | SA | TAS | VIC | WA

Australian Capital Territory

Address Dates and Opening hours
ABS Canberra Office (ABS House) 45 Benjamin Way BELCONNEN ACT 2617 25 Sep-20 Oct: General Hours Mon-Fri (excl: Public Holidays): 8:30am-4:30pm

New South Wales

Address Dates and Opening hours
The Council of The Shire of Bourke 29 Mitchell Street BOURKE NSW 2840 4-5 Oct, 19-20 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Broken Hill City Council 240 Blende Street BROKEN HILL NSW 2880 25-26 Sep, 11-12 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Cobar Bowling & Golf Club Bloxham Street COBAR NSW 2835 1-2 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Gecko Espresso 35 Marshall Street COBAR NSW 2835 17-18 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Orana Mall Corner Mitchell Highway & Wheelers Lane DUBBO NSW 2830 28-29 Sep, 13-14 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
ABS Sydney Office Level 8, 44 Market Street SYDNEY NSW 2000 25 Sep-20 Oct: General Hours Mon-Fri (excl: Public Holidays): 8:30am-4:30pm
Walgett CWA Rooms Corner Wee Waa & Pitt Streets WALGETT NSW 2832 1-2 Oct, 16-17 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Wilcannia Community Hall Corner Woore & Myers Streets WILCANNIA NSW 2836 28-29 Sep, 14-15 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)

Northern Territory

Address Dates and Opening hours
Alice Plaza 36 Todd Street ALICE SPRINGS NT 0870 25-28 Sep, 13-16 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
National Disability Services Level 2, 43 Cavenagh Street DARWIN CITY NT 0800 25 Sep-20 Oct: General Hours Mon-Fri (excl: Public Holidays): 8:30am-4:30pm
Katherine Oasis Corner First Street & Katherine Terrace KATHERINE NT 0850 3-6 Oct: 9:00am-4:30pm (closed 12:00-12:30pm), 12-14 Oct: 9:00am-4:30pm (closed 12:00-12:30pm), 15 Oct: 11:00am-4:30pm (closed 2:00-2:30pm)
IGA Tennant Creek 48 Paterson Street TENNANT CREEK NT 0860 30 Sep-2 Oct, 18-19 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)

Queensland

Address Dates and Opening hours
ABS Brisbane Office Level 4, 295 Ann Street BRISBANE CITY QLD 4000 25 Sep-20 Oct: General Hours Mon-Fri (excl: Public Holidays): 8:30am-4:30pm
The Esplanade Meeting Room 51 Esplanade CAIRNS CITY QLD 4870 25-27 Sep: 8:30am-4:30pm (closed 12:30-1:00pm), 13 Oct: 8:30-4:30 (closed 12:30-1:00pm),14-15 Oct: 10:00am-6:00pm (closed 2:30-3:00)
Council Office Room 10 Furneaux Street COOKTOWN QLD 4895 17-18 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Cooktown PCYC 3 May Street COOKTOWN QLD 4895 29 Sep -1 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Normanton Shire Hall Meeting Room Corner Brown & Landsborough Streets NORMANTON QLD 4890 3-5 Oct, 14-15 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Tourist Information Centre 19 Marian Street THE GAP (MOUNT ISA) QLD 4825 29 Sep-1 Oct, 17-19 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
The Mayoral Reception Room 103 Walker Street TOWNSVILLE CITY QLD 4810 26-28 Sep, 7-9 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)

South Australia

Address Dates and Opening hours
ABS Adelaide Office (ANZ House) 11 Waymouth Street ADELAIDE SA 5000 25 Sep-20 Oct: General Hours Mon-Fri (excl: Public Holidays): 8:30am-4:30pm
Ceduna Memorial Hall 31 Poynton Street CEDUNA SA 5690 17-19 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Ceduna Foreshore Hotel 32 O'Loughlin Terrace CEDUNA SA 5690 3-5 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
IGA, Coober Pedy 28 Hutchison Street COOBER PEDY SA 5723 26-28 Sep, 10-12 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Wharflands Plaza Tassie Street PORT AUGUSTA SA 5700 26-28 Sep, 17-19 Oct: 9:00am-4:30pm (closed 12:00-12:30pm)

Tasmania

Address Dates and Opening hours
ABS Hobart Office 200 Collins Street HOBART TAS 7000 25 Sep-20 Oct: General Hours Mon-Fri (excl: Public Holidays): 8:30am-4:30pm

Victoria

Address Dates and Opening hours
ABS Melbourne Office Level 3, 818 Bourke Street DOCKLANDS VIC 3008 25 Sep-20 Oct: General Hours Mon-Fri (excl: Public Holidays): 8:30am-4:30pm
ABS Geelong Office Ground Floor, 12 Gheringhap Street GEELONG VIC 3220 25 Sep-20 Oct: General Hours Mon-Fri (excl: Public Holidays): 8:30am-4:30pm

Western Australia

Address Dates and Opening hours
Burt Street Community Hub 108A Burt Street BOULDER WA 6432 26-28 Sep, 10-12 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Broome Community Resource Centre 40 Dampier Terrace BROOME WA 6725 28-29 Sep, 13-14 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Frank Butler Community Centre Hunt Way BULGARRA WA 6714 17-18 Oct: 8:30am-3:00pm (closed 12:00-12:30pm), 19 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Carnarvon Lotteries House Inc 1 Camel Lane CARNARVON WA 6701 3-4 Oct, 14-16 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Spinifex Hotel 6 Clarendon Street DERBY WA 6728 1-2 Oct, 16-17 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Fitzroy Crossing Visitor Centre/Shire Offices Corner Forest Road & Flynn Drive FITZROY CROSSING WA 6765 4-5 Oct, 19-20 Oct: 8:30am-4:00pm (closed 12:30-1:30pm)
Ocean Centre Hotel Corner Foreshore Drive & Cathedral Avenue GERALDTON WA 6530 29 Sep-1 Oct, 11-12 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Civic Hall Egan Street HALLS CREEK WA 6770 1-2 Oct, 10-11 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Kununurra Shopping Centre Konkerberry Drive KUNUNURRA WA 6743 28-29 Sep, 7-8 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
ABS Perth Office (The Durack Centre) Ground Floor, 263 Adelaide Terrace PERTH WA 6000 25 Sep-20 Oct: General Hours Mon-Fri (excl: Public Holidays): 8:30am-4:30pm
South Hedland Square Shopping Centre 9-31 Throssell Road SOUTH HEDLAND WA 6722 27-29 Sep, 14-15 Oct: 8:30am-4:30pm (closed 12:00-12:30pm)
Karratha Leisureplex Opposite Broadhurst Road, Dampier Highway STOVE HILL (KARRATHA) WA 6714 1-3 Oct: 8:30am-4:30pm (closed 12:00-12:30pm), 17-18 Oct - 8.30 - 3pm (closed between 12.00-12.30pm), 19 Oct - 8.30am - 4.30pm (closed between 12.00-12.30pm)

Remote Aboriginal & Torres Strait Islander Community Visits

The ABS plans to visit about 200 remote locations to support areas with less regular or accessible postal delivery. These visits are being planned in consultation with local communities to ensure cultural sensitivities are observed. Visit dates are subject to change, please check this page regularly for updates.

The ABS plans to visits the following communities from 25 to 29 September.

Community State/Territory
Acacia NT
Ali Curung NT
Alpurrurulam NT
Bagot NT
Belyuen NT
Bilgungurr WA
Dajarra QLD
Dodnun WA
Doomadgee QLD
Goolarabooloo WA
Gunbalanya NT
Hope Vale QLD
Hopetoun WA
Imangara NT
Imintji WA
Irrunytju WA
Jameson (Mantamaru) WA
Jarlmadangah Burru WA
Kalumburu WA
Kupungarri WA
Kybrook Farm NT
Looma WA
Malinbar WA
Manabadurma NT
Milikapiti NT
Mornington QLD
Morrell Park WA
Mowanjum WA
Mudginberri NT
Mututjulu NT
Ngallagunda WA
Nillirr Irbanjin WA
Palm Island QLD
Pandanus Park WA
Papulankutja WA
Pine Creek Compound NT
Ramingining NT
Urandangi / Marmanya QLD
Wannarn WA
Warakurna WA
Warburton (Milyirrtjarra) WA
Wujal Wujal QLD
Wurrumiyanga (Nguiu) NT
Yarrabah QLD

Department of Human Services Points

If you're in a remote location, you can contact the ABS at more than 600 Department of Human Services (DHS) agents, access points and remote service centres across Australia. In these locations, you can request new survey materials from the ABS and participate in the survey by:

  • Using telephones to call the survey Information Line, and/or
  • Using self-service computers with the internet to access the ABS website. 

Details of DHS service points are available at findus.humanservices.gov.au